There’s one common thread among the 100 e-retail companies profiled in this year’s Internet Retailer Hot 100: Each company has found innovative ways to address gaps in the market.
 
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Internet Retailer’s Hot 100

Each company has found innovative ways to address gaps in the market. The 2018 class of Hot 100 e-retail companies crosses a broad spectrum from young upstarts like Brandless to retail giants like Walmart and everything in between. Here we highlight 15 merchants leading the way.

 

ShipStation leads the e-commerce world with our web-based software designed to make e-commerce retailers exceptionally efficient at processing, fulfilling, and shipping their orders from all the most popular marketplaces and shopping carts using all the top carriers.

 

Brandless.com – Business Model

Brandless launched in July as a private-label consumer packaged goods retailer with a simple value proposition: Everything it sells—from organic extra virgin olive oil to green tea and aloe body wash—is $3. Each item, the retailer pledges, is “bad-stuff-less and goodness-ful.”

Spotlight Vendor: ShipStation – Order Management

deathwishcoffee.com – Design

Death Wish Coffee provides online shoppers with a simple, bold, easy-to-use e-commerce site with a home page that doubles as a product page. That approach enables a consumer to order a bag of coffee or sign up for a subscription to receive deliveries every week, two weeks, month or two months—all without having to venture to another page.

Spotlight Vendor: ShipStation – Order Management

mmlafleur.com – Design

The focal point of MMLafleur.com’s home page is an automatically playing video of a woman opening a Bento Box and wearing different outfit styles. The video also shows the retailer’s unique garment features, such as hooks to secure bra straps to ensure they don’t show.

Spotlight Vendor: ShipStation – Order Management

Thegoodkitchen.com – Growth

The Good Kitchen offers healthy, fully-prepared meals that can be heated and ready in three minutes. The retailer publishes blogs and videos about where its food comes from and how customers can cook similar items when they have the time.

Spotlight Vendor: ShipStation – Order Management

CarnivoreClub.co – Marketing

Toronto-based Carnivore Club sells subscriptions that deliver monthly boxes of prepared meat products from small-batch makers. More a marketing and logistics play than a retailer, Carnivore Club sells the meat makers’ goods to subscribers and fulfills orders using third-party logistics firms in each country where it operates.

Spotlight Vendor: ShipStation – Order Management

LootCrate.com – Marketing

Community is key to LootCrate’s success. The retailer holds monthly contests and awards a Mega Crate of goods to “lucky Looters,” posting winners’ names online, while its Daily Crate blog is just as likely to feature an exclusive interview with a show’s creator or a recipe for how to make “Buffy the Vampire Slayer” ice cream floats.

Spotlight Vendor: ShipStation – Order Management

featsocks.com – Marketing

Feat Socks has built its business by working with influencers to tailor messages to its target demographic: millennials. The retailer has developed socks with influencers who range from the electric dance music duo The Chainsmokers to YouTube stars such as the Merrill Twins.

Spotlight Vendor: ShipStation – Order Management

LaurenJames.com – Marketing

Social media has been crucial to Lauren James’ success as the apparel retailer has 257,000 Instagram followers, more than 13,500 on Pinterest and 20,000-plus on Twitter.

Spotlight Vendor: ShipStation – Order Management

Moderncitizen.com – Marketing

Modern Citizen strives to deliver an edited selection of premium clothes at accessible prices. Key to its approach are email and Instagram, where the retailer tags products in posts and shoppers are led to a product page to make a purchase.

Spotlight Vendor: ShipStation – Order Management

Proper Cloth – Technology

Custom dress shirt retailer ProperCloth.com harnesses data to make sure customers are satisfied. The retailer asks for minute details about its customers’ preferences. It then feeds that data into its 11-question Smart Size guide, where customers answer questions such as whether they typically wear their shirts tucked in.

Spotlight Vendor: ShipStation – Order Management

 
 

AvantLink is an industry leading cost-per-sale affiliate network focused on disruptive technology, quality partnerships, and unmatched support. Top brands like REI, Grainger, Fanatics Patagonia, Under Armour, and Columbia choose AvantLink.

 

Fanatics – Business Model

Fanatics has become the go-to destination for sports fans throughout North America thanks to its unique approach; it has secured relationships with virtually every major sports league in the U.S. and Canada, operating the online stores for Major League Baseball, the NBA and others.

Spotlight Vendor: AvantLink – Affiliate Marketing

Patagonia – Business Model

Patagonia touts its Worn Wear program as one piece of its company-wide efforts to reduce consumption and waste. The program allows customers to trade in their used Patagonia gear in physical stores in exchange for credit toward another purchase. Shoppers can purchase these used items at a discount online at WornWear.com—an offshoot of Patagonia’s flagship e-commerce site.

Spotlight Vendor: AvantLink – Affiliate Marketing

REI – Content

REI.com not only sells all the camping, hiking and biking gear someone would ever need, it also features informative articles on everything from how to choose bike wheels to budget travel tips.

Spotlight Vendor: AvantLink – Affiliate Marketing

SAXX – Content

SAXX Underware Co. Ltd. isn’t afraid to get into the gritty details of men’s underwear. The retailer offers in-depth details on each pair’s fit, from how tight the boxer briefs are on the thigh to special fabric panels that aim to keep everything comfortable.

Spotlight Vendor: AvantLink – Affiliate Marketing

1800Guns&Ammo – Marketing

Because 1800GunsAndAmmo.com sells firearms, which are banned from advertising on Facebook and Google, the retailer had to take a unique approach to marketing. The retailer built its business by marketing via online communities and building an affiliate marketing network. It also launched a sister site that doesn’t sell guns, which enables it to market those items via Facebook and Google.

Spotlight Vendor: AvantLink – Affiliate Marketing

 
 
 

     
 
 
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